Parents & Community

Raise a concern

If something has not met your expectations, we want to hear about it. Every concern is read carefully and treated with respect, because listening to our families helps us improve.

How it works

What happens next

Most questions are resolved quickly with a conversation. Where that isn’t possible, our complaints process makes sure your concern reaches the right person.

  1. Step oneTalk to us

    Where appropriate, start with your child’s teacher or section leader. Many matters are settled this way.

  2. Step twoSubmit the form

    If you would like to raise a formal concern, complete the form below with as much detail as you can.

  3. Step threeWe review

    Your concern is passed to the appropriate member of the school leadership, who will look into it.

  4. Step fourWe respond

    You will hear back from us with the outcome and any actions we are taking.

Complaints form

Tell us what happened

Your details are used only to look into your concern and are treated confidentially.